Thursday, February 17, 2011

"Policy"

Service Tips for Sellers: Creating Policies that Work
1. create fair policies: do not make up a policy that you as a customer would not appreciate. think from the buyers perspective and work from there
2. stay positive and clear
3. make sure to list either do's or don't's for exchange/ return policy
4. make sure to describe out your payment methods and shipping policies in the easiest to understand wording. Being to wordy or vague will confuse the customers
5. make sure to note that your item is handmade. that way if your item looks a little different form the one in the picture you have already covered that. one of a kind
6. describe your packing so that your customer knows what to be looking for in the mail!!!

Tech Update plus Customer Care Tips: Hello Policy!!
1. new feature added: section just for policies no longer are they listed in the shop announcements or profile
2. this blog just has the question to any answer i might have in the fute.
3. i will def keep it on the top of my resources for reference


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