Shipping: Shipping will take place within 4 days of receiving the order. I will use the USPO as means of delivery. The product will be wrapped in complementary gift wrap!
Refunds and Exchanges: Please contact me if you are not completely happy with the product you receive. I accept exchanges/ refunds, however; the return shipping fee is up to the customer. The customer has up to 5 days after receiving the product to contact me if unhappy, any longer than that and a refund/exchange will not be possible
i chose these characteristics because i feel they are fair and accurately describe how idly like my shop to run. I feel it is necessary to be fair, but also not get used as a doormat.
ReplyDeleteI think you are very fair with your store policy. I like how you are willing to accept refunds and exchanges. I also think the complimentary gift wrap is a great way to make your customer feel special! Good idea! I might steal that idea!
ReplyDeleteAnna.. Anna.. Anna.. You did a wonderful job with your store policy. I love the idea of you being very precise: payment: Paypal, duration: after 4 days of the order being placed, shipping method/arrival, along with the refund/exchange policy. Every customer would be pleased with your delivery and responsiblity as a seller. Noone should feel mislead or displeased because you are very, very precise! Hmmm, along with Kim, I will steal your store policy for my future boutique!!!
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